Returns Policy: All beauty product and jewlery sales are final. Other unused and un opend items can be returned within 7 days.
Once a payment goes through, payment processing fees are non-refundable to Diadem International LLC and to the buyer.
Diadem International LLC is not responsible if the customer drops and/or damages their item(s). If your item arrives damaged, you have 72 hours to contact us from the time the USPS tracking shows the package is delivered.
Diadem International LLC is not responsible for lost/damaged packages.
If your item does arrive damaged, contact us ASAP!
If the wrong item was shipped to you by mistake, email Diadem International LLC at [email protected] . Make sure you add a subject to your email, this helps us attend to your needs quicker, send proof of your order, detailed information, and a picture of the items that you received. We will make it right!
Package Sent Back?
When filling out your information at check out, you must include your FULL address, don't forget your house/apt/unit/etc.
Diadem International LLC is not responsible for insufficient addresses submitted by the consumer.
Address Mistake:
If the address mistake was made before a consumer receives their confirmation email they still have the opportunity to fix and correct their address by contacting Diadem International LLC. The Consumer has 24 hours to reach out, otherwise, there's no further action that can be done to resolve the issue.
Diadem World Shop is not responsible for any allergies or injuries of ANY KIND.
By placing an order with us, you agree to these terms & conditions.